An Effective Listener
Who is an effective listener? Is he the one who listens to everything and anything that comes on his way? Certainly not! The Oxford English Dictionary defines ‘listening’ as the ability to accurately receive and interpret messages in the communication process. It is the key to all effective communication.
Listening is so important that many institutes and organizations provide listening skill training. Listening is quite different from hearing: while you can hear any sound that comes on your way, you probably cant listen to it as listening requires more focus. Effective listening is not so easy. Whether you are at home or at work, listening builds friendship and careers. We provide you some tips to be an active listener:-
1) Face the speaker:- Always face the speaker to show your attentiveness through your body language.
2) Eye contact:- Always maintain the eye contact with the speaker. This will boost up the speaker and help him to deliver a good speech.
3) Remove distractions:- Remove all kinds of distractions that keep you away from listening.
4) Relax but attentive:- Relax yourself but be present and give attention to the speaker.
5) Focus:- Focus on the content that the speaker wants to convey you.
6) Respond to the speaker:- Always respond to the speaker either by nodding head or by showing expressions according to the situation. Show empathy, as empathy is the heart and soul of good listening.
7) Don’t talk:- Never talk in between when the speaker is talking. Instead, you can wait for the speaker to finish and then, you can convey your message.
8) Taking down notes:- Human brains can’t keep in stock of all the points that they hear. Hence, you can note down the points in short in order to prevent forgetting them.
9) Questioning:- You can ask questions to the speaker and clarify your doubts.
10) Summarisation:- Repeating a summary of what has been said by the speaker is a technique used by the listener to repeat what has been said in their own words.
Genuine listening is a rare gift. The most basic and powerful way to connect to other people is to listen… Just listen. Perhaps the most important thing we ever give each other is our attention.
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